Your data
Delete your account
No retention tricks and no support queue to argue with. You can wipe everything yourself, from inside the app, in under a minute.
01 What gets deleted
Deletion is permanent and cannot be undone. If you want to keep a copy of your history, export it as CSV or PDF from the app first — once the account is gone we cannot recover it for you.
The following is wiped:
- Your profile, including name, email and phone number
- All personal expenses and budget data
- Your encrypted vault and its encryption salts
- Your membership of any shared groups
Shared groups. Expenses you added to a group stay visible to the other members, because the group ledger has to keep balancing for them. Your personal account and vault are still fully removed.
02 Delete in the app
This is the fastest and most secure route, because your identity is already verified by being signed in.
- Open the Splitiva app.
- Go to the Profile tab.
- Tap Edit Profile.
- Scroll to the bottom and select Delete Account.
- Confirm your choice.
03 Request by email
If you have already uninstalled the app or cannot sign in, send us a deletion request instead. Please email from the address associated with your account so we can verify it. Requests are processed within seven business days.